Thank you for choosing our establishment and for sharing your positive feedback. We believe that the right ambiance and aesthetic can contribute to a memorable stay. We're delighted that you found our slick and modern design appealing. Our top-notch facilities are designed to cater to a variety of preferences and moods. We understand the importance of easy accessibility to key attractions and amenities, and we're pleased that it enhanced your overall experience. The close proximity to the city center and direct tram access is indeed a convenient feature. We want our guests to feel comfortable and immersed in a positive ambiance throughout their stay. Creating a great vibe and atmosphere is something we strive for, and we're glad that it resonated with you. …ĭear dinu2208, Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our establishment. Utter nonsense and a scam! If the hotel can't deliver on what is clearly described and depicted with the room on their website, then they owe their customers a discounted price refund, an apology, and an immediate correction of the room description and illustrated room layout depiction on their website. When going back to the front desk receptionist and telling them that the room was not what we had reserved, she said a room with a view like what we wanted only came with a "suite reservation" and that she'd be happy to upgrade us to it for a discounted price of 150 euros a night. This was important to us, as we don't like the lack of privacy of a design where the sink & vanity area is open and visible to the rest of the room, which is what we were assigned at check-in. Also, on the website room diagram of the room, it shows an enclosed sink & vanity area with the walk-in shower. Per the website description it was suppose to have ".a view of Arsenal," unfortunately, our primary view was of the apartment building next door and train tracks of the local train station. The Hyatt Andaz Vienna Am Belevedere marketing team is doing a major disservice to customers with their unacceptable misleading website depiction of rooms. Hotels near University of Applied Sciences Technikum Wien.Hotels near Sudtiroler Platz-Hauptbahnhof Station.Hotels near Sudtiroler Platz Central Station.Hotels near Wien Quartier Belvedere Station.Hotels near Heeresgeschichtliches Museum.Hotels near La Note Bleue - Frederic Chopin Monument.The Leading Hotels Of The World in Vienna.InterContinental (IHG) Hotels in Vienna.
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